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About Shepper

 

What is Shepper?

Shepper is an on-demand checking solution, offering checks for businesses all over the world. Using a trained network of local people and a digital platform, we can check your assets quickly and efficiently, giving you a detailed report and dashboard straight to your inbox.

 

How does Shepper work?

  • You book: You tell us what locations, what things and when you would like us to inspect by completing an order form. 
  • We check:  We send our network of Shepherds to perform the checks using the Shepper App that captures digital proof points. 
  • You receive: You receive a digital report in real-time, as soon as each check has been completed that is GPS tracked and time stamped.

 

Where can I use Shepper?

Our HQ is in London and we focus most of our activity in the UK. However, our business model means that you can use Shepper anywhere in the world. Our checks are tailored to you, so just let us know where you need a check and we’ll either find a Shepherd, or recruit one nearby. 

 

Where did Shepper come from?

Shepper was founded in late 2016 by serial entrepreneurs Carl August Ameln, Ben Prouty (previously behind disruptive start-ups Streetcar and Lovespace) and Jan Vanhoutte. In 2018 we raised $5.4M in Series A funding, led by Aviva Ventures, Norway’s Idekapital and Angel investors. In 2020 we raised an additional £6M in funding led again by Aviva. 

 

Who do you work with?

We work with all kinds and sizes of companies across a variety of different industries! Some of our customers include L’Oreal, Aviva, JustPark and JCDecaux. View more here.

Booking checks

 

How can I book checks?

We need to know a bit more about your business and your needs before you book checks with us. Click here to speak to one of our sales team to get started.

 

How much do checks cost?

Our checks are different depending on your business and industry so we work out our price depending on two things: how long each check takes and how many things you need checking. Once you let us know your needs, we’ll be able to provide you with a quote. Using local people helps us keep your costs low, as you’re only paying for the output and not additional costs like insurance or transport.

 

What kind of checks do you offer?

We check a wide variety of different assets. From mystery shopping to property checks, 5 minute checks to hour long ones, we’re adaptable to your needs. To get an idea of our checks, view a sample report here.

Our Shepherds

 

Who are your Shepherds?

Our Shepherds are trained and vetted people who carry out our checks. We recruit Shepherds who are local to your assets that need checking, meaning that they’ll often know the area well and won’t have to travel far. 

 

How do you protect Shepherds and customers?

All Shepherds complete an identity check when they join Shepper. This helps ensure we have a fully verified, insured and trusted network that is over 18 years of age checking on your assets. Our insurance cover gives piece of mind for any accidental damage that may occur during a check alongside our a dedicated ‘always on’ support team to talk to our Shepherds while on the job through live chat should they need extra guidance.

 

How do you keep Shepherds safe?

We take a lot of precautions to ensure that every situation we send our Shepherds into is not a dangerous one. We do this by having open and honest conversations with our customers, understanding their business, and reviewing every booking request that comes through for its suitability. In the eventuality that something did go wrong, our Shepherds are fully insured for every check. Damage is unlikely as Shepherds are fully trained and the work they undertake is generally taking photos and inspections, so unlikely to cause damage.

 

How do you make sure Shepherds provide quality data?

We take a lot of precautions to ensure that every situation we send our Shepherds into is not a dangerous one. We do this by having open and honest conversations with our customers, understanding their business, and reviewing every booking request that comes through for its suitability. In the eventuality that something did go wrong, our Shepherds are fully insured for every check. Damage is unlikely as Shepherds are fully trained and the work they undertake is generally taking photos and inspections, so unlikely to cause damage.

Our technology

 

How does the app work?

The Shepper app works on smartphones and is what our Shepherds use to collect data with. They’ll visit the app, find a job near them and then complete the checklist associated with it. They can answer questions, provide observations, take pictures, and even record video all within the app. Once they've submitted their report and it’s been reviewed by our Quality Assurance team, we’ll send you the report straight to your inbox. 

 

What do the reports look like?

Here’s an example of one of our reports. These are customisable to your needs. We can include questions, photos and media. Each report is GPS and time stamped so you can exactly when and where it was completed.

 

Do you summarise the data from reports?

Depending on your needs, we can create a custom dashboard with key data insights. This is particularly useful if you plan on doing a large quantity of checks.

 

How do checklists work?

Our checklists are highly customisable to your needs. We can create:

  • Multiple sections
  • Collect photos, videos or comments
  • Make checks mandatory
  • Collect a rating per check
  • Add check descriptions that can include media and links
  • Switch on face blurring for photos

Still need help?

Our team is more than happy to answer your questions. Get in touch with us today.

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