Vacant property3

Check hundreds of thousands of void properties in an instant

Our solution to a historic water industry challenge

Struggling to get accurate, up-to-date information on void properties? Let us help, with our nationwide network of local people.

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Check properties at scale

Our widespread network allows you to quickly get eyes on properties all over the country. We have a Shepherd within 5 minutes of each location, meaning no unnecessary travel. 

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Get guaranteed completion

Our completion rates are industry-leading. We guarantee to complete your project, meaning no missed locations.

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Bring down per capita consumption

By increasing the number of previously unpaying customers being billed, we can help you to reduce your per capita consumption.

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Keep your costs down

Sourcing the crowd rather than relying on experts makes our solution cost-effective. Without transport costs or the need to hire external contractors, you’ll make a huge saving.

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Get accurate data without leaving your desk

Our network of Shepherds are on the case! We’ll send real-time data straight to your inbox, meaning you won’t have to send employees across the country.

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Hit targets and win financial incentives

We can get to any property, at any time - helping you to solve problematic void property issues and meet your annual targets.

 

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Free case study ebook

How to effectively reduce void properties

Void properties are a tricky problem to manage for water companies. Find out why voids should be a top priority and how to reduce them effectively.

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£1.1 billion
financial risks and incentives on the table

If water companies fail to effectively manage their void properties, they can be met with financial penalties. Alternatively, OFWAT also offers financial incentives to those that show good management of void properties.

2 million
void properties in the UK

With such a high number of void properties on the water market system in the UK, how can you check them all efficiently? Our network of hyper-local Shepherds are within 5 minutes of each location, meaning we can check any property, anywhere in person. 

What we check

How we determine occupancy status

Using reports we build with you, with ongoing feedback from our Shepherds, we'll capture data and images to let you know which properties need action.

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Presence of people

We'll check to see if there are people or even pets present at the property.

Evidence of people

We'll check for signs of occupancy: including cars, open windows and more.

Level of property maintenance 

We'll report on how maintained the front of the property.

How it works

On-demand and tailored to you

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You book

Together we build your task list. Checks are completely customised to your needs. Choose the types of tasks and the data format that you need.

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We check
Our network of Shepherds carry out your checks using the Shepper App. Our in-house Quality Assurance team checks each individual report and data point before sending your data your way.
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You receive

You get reports and comprehensive data straight to your inbox. Individual reports along with structured data are aggregated into easy to use dashboards for you to action.